Eligibility Solutions

Provide Hands-On Service

Citizens deserve respect and proper attention when applying for state services, and the Knowledge Services staff are experts in helping agencies determine eligibility while providing exceptional customer service. Our faster, friendlier, and more supportive intake model ensures the public receives the correct information in a timely and empathetic manner. Rather than the typical one-size-fits-all model for outlining eligibility requirements, Knowledge Services takes a local, hand-delivered, and personal approach to helping citizens understand the qualifications and necessary steps for application of services.

Find the Most Qualified Eligibility Specialists

Automate Processes for Better Citizen Experiences

Applying for services can be frustrating for citizens, but the Knowledge Services’ automated process of eligibility intake allows the state to make accurate, efficient, and better decisions to better the citizen experience. Through innovative technology and process automation, our eligibility verification methods are uniquely tailored to various geographical, cultural, social, and economic environments.

Talent Management You Can Trust

Maintaining and attracting the right people to gather and assess eligibility applications is often difficult, but with Knowledge Services’ eligibility solutions, we’ve mastered what it takes to find and keep valuable talent. To ensure these individuals are fully trained in process, regulations, and case management systems, Knowledge Services continuously collaborates with agency clients and training providers resulting in professional and highly qualified candidates who often convert to full-time employment with the state.