Managed Service Provider / Vendor Management System

Manage all of your talent and labor processes automatically from one complete system.

At Knowledge Services, we are proven experts in delivering comprehensive Managed Service Provider (MSP) solutions to government entities in order to address specific and current challenges they face. Knowledge Services’ MSP programs automate the contingent labor process to improve compliance standardization, transparency, and reporting.

Our comprehensive and configurable cloud-based Vendor Management System (VMS) provides time management, accountability, and flexibility to meet your organization’s unique needs. We provide you with a dedicated program team as your single point of contact for managing everything from initial request and resume screening to compliance checks and billing. Our VMS services and unique methodologies provide transparency and detailed reporting to make better informed business decisions.

Outcomes at Work

Make Informed Decisions Driven by Deep Analysis

Using the industry’s most transparent solution available today, Knowledge Services’ proprietary VMS technology constantly monitors your MSP programs to identify opportunities and provide recommendations to improve program performance metrics and overall function. The Knowledge Services MSP program delivers comprehensive reporting and business analysis that enables informed decision support and oversight for governments and commercial enterprises. The MSP program team serves as a trusted advisor by providing deep analysis and recommendations based on our program, recruiting, and industry subject matter expertise, while comparing and contrasting to market-driven data sources. Our program teams combine expert MSP best practices and industry knowledge with our VMS services, enabling them to synthesize large volumes of data, identify findings, and present recommendations based on those patterns.

Remove Process Challenges Through Automation

Our integrated VMS and workforce management system provides an intelligently designed and innovative software-as-a-service (SaaS) platform for effective management of your entire assignment-driven workforce, while fully operating inside the NIST security framework. Through our VMS services, we deliver full-service process automation – starting with contract management and resource acquisition extending to assignment management, communications, time and activity tracking, progress reporting, document management, and advanced predictive analytics. Knowledge Services continually strives to provide the most beneficial and critical technological advancements to deliver the most innovative and effective VMS services.

Save Money on Your Investment—Now and in the Future  

We understand that favorable, competitive pricing is paramount. Knowledge Services has consistently delivered superior service and quality at a fair and reasonable MSP/VMS fee. Our highly competitive model ensures you receive the best service and realize savings, all while improving temporary worker pay and staffing vendor participation. Knowledge Services’ MSP program solution is a vendor neutral model that utilizes reverse auction functionality and best/final offer negotiations by our MSP program teams to provide you with hard dollar cost savings without sacrificing the most qualified temporary workers.

Comprehensive Talent Management from Start to Finish

Knowledge Services’ dedicated program teams are responsible for all aspects of MSP program services—from initial composition of the requisition to temporary worker off-boarding at project completion. Backed by our industry-leading in-house VMS technology, our program teams screen and rank candidates, and schedule and conduct interviews to ensure you have access to the most qualified talent. Our MSP program teams’ full requisition management significantly reduce administrative burden while providing the most qualified temporary worker(s) at the best rate.

Testimonials

Kammie Gargan

Vice President, Remedy Intelligent Staffing

“We have worked with Knowledge Services since 2014, they have been wonderful to work with! The Knowledge Service staff is extremely professional, organized, and have a vision for growth. The VMS system (dotStaff™) is very user-friendly and they have a supportive customer service team to help with any questions. Over all Remedy is very happy with Knowledge Services, we have seen our business grow over the past couple years and look forward to many more!”

Laura Schofield

Contract and Grant Manager, Florida Department of Health

“I love working with Knowledge Services!  They take away the burden of finding a candidate; getting the background screening complete; and just taking care of the whole on-boarding process with the vendors. I would refer anyone needing to hire a temporary employee to Knowledge Services!”

Andy Mulis

“I’ve been in the staffing industry for 16 years. During this time, I’ve been part of the supplier community in numerous MSP’s representing State and National enterprise clients. I have to say that the Knowledge Services IT program at the State of Indiana is the best I’ve had the opportunity to partner with. The framework that encourages vendor and client communication has been a critical factor in the success for our organization and the customer, considering the demand for IT talent relative to supply. Our ability to gain insight and understanding of the customer’s initiatives, technology environment, and culture has helped us to attract and retain the right people to drive positive business outcomes for all involved. 

The Knowledge Services program staff demonstrates a sincere interest in truly partnering with the customer and suppliers to evolve and improve the level of service they provide. They are responsive, communicative, and committed. I wish that all of the other MSP’s I work with currently were structured this way. It makes everyone’s job easier and clearly achieves results. I would recommend Knowledge Services to other clients based on my experience with them.”

John Herron

Clinical Manager, Medical Staffing Solutions

“I would like to start off by saying that the State of Indiana MSP is one of the top MSP programs that we are a partnered with. This program has given us great opportunities to service facilities in our home state!  The customer service provided by the account managers is outstanding! Emails and phone calls are returned almost instantly!  The integrated timekeeping and invoicing system is a key feature and one of our favorites! This system saves us valuable time and is well organized. Thank you, KS, for providing us with the amazing platform, we look forward to the future together!”

Related Services

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Staffing Solutions

By partnering with Knowledge Services, you can have confidence that high-quality contract resources will be joining your team regardless of labor category. We deliver specialized recruitment and talent assessment services for staffing augmentation in labor categories such as IT, clerical and administrative, accounting and finance, and healthcare.

Learn More Staffing Solutions

Employer of Record

Increased regulations and complexities are resulting in greater risks of fines and litigation. With Knowledge Services' Employer of Record services, we handle all the behind-the-scenes work and tax details as the official employer, while employees complete the work for you.

Learn More Employer of Record

Gig for Government

At Knowledge Services, we’re experts in getting the right people in the right positions. In today’s emerging “gig economy”, our technology and people are able to connect skilled workers to open government jobs–providing you with previously inaccessible talent, and the individual with more opportunities to work.

Learn More Gig for Government

We Are Public Service

One size doesn’t fit all when it comes to helping you meet your goals. We’ve designed our technology solutions and services to uniquely fit the following industries to better suit your needs.

Federal Government Federal Government Finance & Administration Finance & Administration High Tech High Tech Health & Human Services Health & Human Services Natural Resources Natural Resources Public Safety Public Safety Public Works Public Works Education Education Transportation & Motor Vehicles Transportation & Motor Vehicles

Featured Contract

Cooperative contracts allow for government entities to benefit from existing arrangements – without going through the trouble of executing an RFP.

NASPO ValuePoint IT

NASPO ValuePoint IT Vendor Managed Service

The State of Connecticut was the lead state partnered with NASPO ValuePoint, receiving input from five other states, including Indiana, Nebraska, Connecticut, Delaware, and New Jersey. The goal of this procurement was to award providers who have state government experience managing the information technology temporary workforce.

Learn More NASPO ValuePoint IT Vendor Managed Service

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