Mobile Workforce Technology

Get more value out of your case management system.

Increase the value of your case management system with Knowledge Services’ Mobile Workforce Technology solution. Not only does our technology complement case management systems by allowing information to easily transmit back and forth, but it also increases field worker satisfaction and provides additional value to leadership.

Now you can increase efficiency while maintaining ultimate security in a comprehensive, easy-to-use environment. And with detailed reporting and predictive analytics, you can devise the best strategies and optimize future assignments for an even higher return on investment.

Outcomes at Work

Eliminate Errors with a Digital-First Approach

Digital data reveals actionable insights for field-based industries. Knowledge Services’ electronic data capture minimizes the probability for human error by eliminating duplicate data entry. With a digital-first approach, valuable information is shared seamlessly between those in the field and those with legacy data and case management systems. Capturing all information that is relevant to your mission through Knowledge Services’ Mobile Workforce Technology enables you and your team to make well-informed decisions for your program and agency.

Automate Administrative Tasks for More Productive Field Work

Automating administrative tasks provides significant time savings to those in the field. Everything from route optimization to dynamic calendaring and scheduling can be streamlined with Knowledge Services’ Mobile Workforce Technology Software.Whether online or offline, electronic data capture complements the existing infrastructure by allowing the user to update their files with pertinent information for 360 view of the project, instantly. We help enable field workers with tools that handle task-based logistics so that more productive time can be spent wherever they are.

Access Key Information from Anywhere

For a program to succeed, all participants must have the information and tools they need to get the job done. Our Mobile Workforce Technology delivers the information your field workers need straight from the home database.With an open data framework, workers can spend more time on the task at hand rather than juggling disparate systems. Dual performance ratings close the feedback loop, while electronic signatures and built-in geofencing give a well-rounded view of project activity, reducing the risk for fraud and abuse.

Prioritize Modern Tech to Attract the Best Talent

As people grow accustomed to technological advancements in their personal lives, they expect the same convenience and innovative tools in their place of work. With an aging government workforce, agencies must consider the needs of the next wave of professionals. Knowledge Services’ Mobile Workforce Technology is a seamless integration with existing systems that bypasses the burden of hard copy processes.By prioritizing technology, you can attract passionate, talented, civic-minded people needed in the public sector. With these upgraded tools, field workers will no longer be bogged down in paperwork and administrative tasks to fulfill their duties.

Our Client's Success

Knowledge Services has had the pleasure of improving workforce management in agencies, organizations, and state and local governments of all sizes.

Employer of Record Intern

Mobile, AL Reduces Crime, Increases Youth Engagement

Mobile is a port city in southern AL and is home to more than 192,000 residents. The largest municipality along the Gulf Shore, Mobile is known for its French origins, deep Civil War history, and rich culture.

Keep reading Mobile, AL Reduces Crime, Increases Youth Engagement

Related Services

Mobile Case Management

Knowledge Services' Mobile Case Management solution is specifically designed to empower you in the field so you can maximize your time and access information on-the-go. Get the information when you need it so you can focus less on administrative work and more on serving others.

Learn More Mobile Case Management

Electronic Visit Verification

Knowledge Services' Electronic Visit Verification (EVV) solution was designed to focus on the delivery and process management of care. Now, there's more time to deliver care and services through tools such as GPS route optimization, calendaring and scheduling, collaboration platforms, and more

Learn More Electronic Visit Verification

Gig for Government

At Knowledge Services, we’re experts in getting the right people in the right positions. In today’s emerging “gig economy”, our technology and people are able to connect skilled workers to open government jobs–providing you with previously inaccessible talent, and the individual with more opportunities to work.

Learn More Gig for Government

Industries We Serve

One size doesn’t fit all when it comes to helping you meet your goals. We’ve designed our technology solutions and services to uniquely fit the following industries to better suit your needs.

Federal Government Federal Government Finance & Administration Finance & Administration High Tech High Tech Health & Human Services Health & Human Services Natural Resources Natural Resources Public Safety Public Safety Public Works Public Works Education Education Transportation & Motor Vehicles Transportation & Motor Vehicles

Featured Contract

Cooperative contracts allow for government entities to benefit from existing arrangements – without going through the trouble of executing an RFP.

NASPO ValuePoint Cloud Solutions

NASPO ValuePoint Cloud Solutions

The NASPO ValuePoint Cloud Solutions cooperative contract was designed to increase efficiency and accountability while improving workforce management processes. Together with the lead state, Utah, NASPO ValuePoint extended a solicitation to top government contractors for a variety of cloud services.

Learn More NASPO ValuePoint Cloud Solutions

Connect With Us

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